Terms of service

Welcome to Jack Estate. By accessing or using our website and services, you agree to comply with the following Terms of Service (“Terms”) and our [Privacy Policy]. These Terms govern your use of our website and your transactions with us.

If you do not agree to these Terms, please do not use our Services.

“Jack Estate”, “we”, “us”, or “our” refers to Jack Estate Pty Ltd. “You” refers to the user or customer.

Legal Requirements – Sale of Alcohol

  • Under the Liquor Licensing Act 1997 (SA), you must be 18 years of age or older to purchase alcohol.
  • Orders must be signed for by a person aged 18 or over upon delivery. Identification may be required.
  • It is an offence to sell or supply alcohol to a person under the age of 18. Penalties apply.

Use of Website

  • Content on this website is for general information only and may change without notice.
  • You are responsible for ensuring that any products or information meet your specific requirements.
  • Unauthorised use of this website may result in legal action.

Orders and Acceptance

  • Orders are only accepted once we confirm them and receive full payment.
  • We reserve the right to cancel or refuse any order at our discretion.
  • You must ensure all order, delivery, and payment details are accurate and up to date.

Pricing and Payment

  • All prices are in Australian Dollars (AUD) and include GST, unless otherwise stated.
  • Payment must be made at the time of order via approved methods (e.g. Visa, Mastercard, Amex).
  • We reserve the right to change prices without notice, but confirmed orders will be honoured at the price at the time of purchase.

Delivery and Risk

  • Deliveries are made Australia-wide, where legally permissible. We do not deliver alcohol to dry zones or restricted areas.
  • Estimated delivery times are provided as a guide only.
  • Risk in the goods passes to you upon dispatch. We are not responsible for damage caused during transit, including damage from heat or cold.
  • Wine is a delicate commodity and may be affected by extreme temperatures during shipping.

Refunds and Returns

We comply with the Australian Consumer Law (ACL). You are entitled to a refund or replacement if a product:

  • Has a major fault or defect;
  • Is not as described; or
  • Is not of acceptable quality.

For non-major issues, we may offer replacement, repair, or refund at our discretion. For full details, see our [Returns Policy].

Consumer Guarantees

Our goods and services come with consumer guarantees that cannot be excluded under the Competition and Consumer Act 2010 (Cth). These include:

  • Goods being of acceptable quality and fit for purpose;
  • Services being carried out with due care and skill.

Intellectual Property

All content, trademarks, logos, graphics, text, and design on this site are owned by or licensed to Jack Estate. You may not:

  • Reproduce or republish our content;
  • Use our trademarks without permission.

Privacy

Your privacy is important to us. We collect, use and store your personal data in accordance with the Privacy Act 1988 (Cth) and our [Privacy Policy].

By using our Services, you consent to the collection and handling of your data as outlined.

Promotions and Discounts

  • Promotional offers are subject to availability and conditions.
  • We may limit offers to specific regions, customers, or time periods.
  • Promotions may be withdrawn at any time without notice.

Optional Tools and Third-Party Links

  • Our website may include tools and links from third parties.
  • These tools are provided “as is” and “as available.”
  • We are not responsible for the practices or content of any third-party site or service.

Limitation of Liability

To the maximum extent permitted by law:

  • We are not liable for any indirect, incidental, or consequential damages.
  • Where liability under the ACL applies, we limit remedies (where permissible) to repair, replacement, or refund.

Prohibited Uses

You must not use our website:

  • For any unlawful purpose;
  • To infringe on others’ rights;
  • To transmit viruses or malicious code;
  • To interfere with security or functionality of our Services.

Termination

We may terminate your access to our Services at any time without notice. You remain liable for all outstanding charges incurred up to the termination date.

Changes to These Terms

We reserve the right to update or change these Terms at any time. Changes will be posted on our website. Continued use of the Services constitutes acceptance of the revised Terms.

Governing Law

These Terms are governed by the laws of South Australia. You agree to submit to the exclusive jurisdiction of the courts of South Australia for any disputes arising from these Terms or use of our Services.

Contact Information

For any questions or concerns regarding these Terms, please contact us:

Jack Estate Pty Ltd
📧 info@jackestate.com.au
🏢 15025 Riddoch Hwy, Coonawarra SA 5263
📞 (08) 8736 3130
ABN: 26 149 977 597
Liquor Licence No: 57600403